Assertiveness and Communication Skills
This intervention is designed to help you discover ways in which you can behave more assertively in the workplace and develop your inner confidence, self-esteem and self-belief.
By the end of the intervention you will be able to:
- Recognise how you communicate.
- Learn techniques for communicating more effectively.
- Distinguish between assertive, aggressive and passive behaviours.
- Become more assertive.
- Behave more assertively.
- Deal with difficult situations.
- Improve your confidence, self-esteem and self-belief.
- Improve your Communication Skills.