Assertiveness and Communication Skills

Communication Skills

This intervention is designed to help you discover ways in which you can behave more assertively in the workplace and develop your inner confidence, self-esteem and self-belief.

By the end of the intervention you will be able to:

  • Recognise how you communicate.
  • Learn techniques for communicating more effectively.
  • Distinguish between assertive, aggressive and passive behaviours.
  • Become more assertive.
  • Behave more assertively.
  • Deal with difficult situations.
  • Improve your confidence, self-esteem and self-belief.
  • Improve your Communication Skills.